Are you among the few users who have lost their data through Google Drive? The search engine giant has now discovered a way for you to recover your photos, documents, and other files from the past few months.
Trusting Data to Cloud Storage
When users entrust their data to cloud storage, the expectation is for it to be safer there than on their local hard drives. Additionally, the ease of access to stored files is incredibly convenient and practical. Whether from the home PC, office computer, mobile phone, or tablet, the photos, videos, or documents stored in the cloud are just a few clicks away. Data loss in the cloud is a rare occurrence. However, recently, some Google Drive users reported in the internet giant’s forum that newly added files were simply not syncing. Now, Google has a solution in place for data recovery.
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How to Rescue Your Google Drive Data
Fortunately, it seems that only a few users have experienced data loss. Google recommends affected users to first install the latest version of Google Drive for Windows or macOS (Version 85.0.13.0 or higher). Upon launching the app, click on the app icon in the menu bar, then, while holding the shift key, select “Settings.” Shortly after choosing “Restore from Backups,” one of these messages will appear:
- Restoration has begun or
- No backups found.
If a backup exists, shortly after:
- Restoration is complete or
- Insufficient storage space.
In the latter case, you’ll need to free up the necessary storage space and then restart the restoration tool. Google also outlines a solution if the data recovery needs to occur on a different drive. After a successful rescue operation, the presumed lost data should be found on the desktop within a new folder named “Google Drive Recovery.
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