The new Windows 10 update triggered several issues for numerous users. A helpful feature named jump lists disappeared from the Start Menu after Windows 10 received its April 2025 update. Windows users accessed their recent files through right-clicking application icons due to jump lists in the Start Menu. Modern iPhone users experience difficulties in accessing documents and websites, as the shortcut function has disappeared from previous versions.
What Are Jump Lists and Why Do They Matter?
Right-clicking an app in the Start Menu triggers jump lists that display specific menus. You will find recent documents listed in the jump list of Microsoft Word. If you use a photo app, it could display pictures you edited recently. These shortcuts save time by letting you open files without searching through folders.
After the update, these menus no longer appear. Users must now open apps first and then find their files manually. This change has upset many people who relied on jump lists for work or school.

How the Update Affects Users
People around the world are sharing their frustrations online. On Reddit and Microsoft’s support forums, users say the missing jump lists slow them down. One user wrote, “I used to open my work files in seconds. Now it takes forever!” Another said, “This feels like a step backward.”
The problem affects all types of apps, including:
- Microsoft Office (Word, Excel)
- Photo and video editors
- Web browsers like Chrome and Edge
Why Did This Happen?
Microsoft has failed to provide the reason behind the removal of jump lists. According to some industry analysts, the update occurred by mistake. The unexpected problems may have developed because Microsoft supposedly took code from Windows 11 during the update process. The removal of features across Windows releases prompts users to switch to Windows 11, according to some observers.
Users remain unclear about the situation because Microsoft did not provide any details. Users anticipate that Microsoft to provide a solution soon to address the existing problem.
What Can You Do?
If you are affected, here are some options:
- Uninstall the Update
You can remove the April 2025 update to get jump lists back. However, this leaves your computer unprotected from security risks. - Use the Taskbar Instead
Pinning apps to the taskbar (the bar at the bottom of your screen) still shows jump lists when you right-click them. - Try Third-Party Tools
Programs like OpenShell can replace the Start Menu with a customizable version. These tools might bring back some features.
Windows 10’s Future
Windows 10 will cease to receive update releases starting in October 2025. The current version of Windows 11 remains unavailable to users operating computers that do not match the necessary standards. This makes problems like the missing jump lists even more worrying. People wonder if Microsoft will keep fixing issues or ignore them to focus on newer systems.
For now, users must choose between keeping their computers secure (with updates) or keeping their workflows smooth (by removing updates). It is a tough decision, especially for those who need both.

What’s Next?
Microsoft must find a quick solution to this matter. The user community needs to understand whether they will get jump lists back or they must discover new alternatives. The most suitable approach at this time consists of reporting feedback to Microsoft support while looking for alternate solutions.
Windows 10 users who find themselves unable to upgrade must remain updated about system changes. Next to the end-of-support date, Microsoft might present additional unexpected changes.